[Mac Users]: Update Failure on Sophos Antivirus


In case of using Sophos Anvirus 8 or above version in MacOS Mavericks (10.9), the software update for Sophos Antivirus is sometimes failure.

If this trouble occurs in the PC, Please carry out the following steps.

Step 1. Overwrite install Sophos Antivirus 9.0.0

In case of the Center’s staffs, please access to the following download site and install the Sophos Antivirus 9.0.0.

https://www.cseas.kyoto-u.ac.jp/eset  (User Authorization)


Step 2. Update the program and virus definitions

Please select “Update Now” in the shield icon of the upper navigation menu.
(Sorry, the following image is in Japansese.  “今すぐアップデート” means “Update Now”.

Sophos Settings

And please carry out “Update Now” again until “Sophos Anti-Virus is up to date”.
(Sorry, the following image is in Japansese.  “Sophos Antivirus は最新の状態です” means “Sophos Anti-Virus is up to date”. 

スクリーンショット 2013-12-27 15.18.17


Step 3. Confirmation the version of Sophos Antivirus.

Please select “About Sophos Anti-Virus ” in the shield icon of the upper navigation menu.

On December 27, 2013,  Sophos Antivirus 9.0.6 is up to date.



27 December, 2013  Chief of Information Procesing Office: Kitani.

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