[Mac Users] Support for the release of the new OS “macOS 15 Sequoia”

Dear all

The new Mac OS “macOS 15 Sequoia” was released on September 17, 2024(JST).

If you have installed the Center’s security software called “ESET” (SPS-ID holders only), you must upgrade to v8.1.6000 before upgrading to the brand-new OS.

Please remember that the latest ESET does not support macOS 10.15 Catalina or previous versions. If your Mac uses these older OS, you should upgrade to macOS Big Sur or later.

Your Mac cannot install the latest OS, in which case please upgrade to the most recent version possible.

• https://support.apple.com/en-us/HT211683

Notes on the Center’s security software (ESET) for OS upgrades

Before upgrading the OS, upgrade to an ESET compatible with that OS.

When upgrading the OS, please remove ESET once before upgrading and then download and install the Sequoia-compatible (v8.1.6000) version of ESET after the upgrade.

*If you do not follow the procedure, you may lose connection to the Internet. If this happens, please download the uninstallation tool from the following link on another device, copy it to the relevant device, and execute it

For details, please refer to the “PC” section of the applications for use page on the Information Processing Office.

19th September, 2024