How to manually uninstall ESET (Windows 10)

Dear all, The manual “How to manually uninstall ESET (Windows 10)” was put on the manual page. If your computer has been installed “ESET Endpoint Security” managed by Administrator, such as the Center and cannot remove the ESET for the clean installation or upgrade it, please refer to the manual. 17th March, 2020 Information Processing Office.

WordPress Plugin “Disable Author Archive Redirection” Released

The plugin was released for preventing security vulnerability regarding the author archive redirection. Disable Author Archive Redirection In detail, please see the blog (only Japanese). 11th March, 2020 Chief of Information Processing Office: Kitani.

Windows 7 End of Support and Choosing new OS (Windows 10)

Dear all, Support for Windows 7 ends today (14th January, 2020). Reference: Windows 7 End of Support and Choosing your Next Operating System (teguar.com) If you are using Windows 7, please consider the following plan. Buy new PC Upgrade to Windows 10 The information processing office has checked the status of Windows 7 use and has been contacting individually to the staffs. Note: Illegal use is to use Windows 10 Free Update Tool except the following special condition! Special condition:  A PC had been ever upgraded to Windows 10 by the end of Windows 10 free upgrade period (at 19:00 on 29th July, 2016). This is Microsoft Official Opinion as...Read More

[Notice] : Please upgrade if you use Adobe Acrobat software products which the support was ended or will be ended soon.

Dear all, The support lifecycle is set by more software, including OS. Please keep in mind that the use of support ended software will provide a case of a critical information security incident because a security vulnerability isn’t supported. As you know, the support of Windows 7 OS will be ended on 13th January 2020. If you use Windows7 OS, please upgrade to Windows10 as soon as possible. Then, we would like to notify you about the end of support products regarding Adobe Acrobat. How to check the Adobe Acrobat version https://www.adobe.com/jp/information/acrobat/endsupport.html The lifecycle of Adobe Products Support https://helpx.adobe.com/support/programs/eol-matrix.html The Support will be ended on 7th April 2020 Please consider upgrading the...Read More

[For Staff] Please upgrade the Center’s security software (ESET)

Dear Center’s members, The Center’s security system (ESET Endpoint) was upgraded. Please upgrade all PCs to the new version. [Target]: All PCs and Mac which the Center’s ESET software was installed. Please download and upgrade the new ESET from the following site. http://cseas.net/eset-upgrade/en/ (Staff only) Even if you use a PC installed latest OS (Windows 10), the security software (ESET) might not support it because of the OS update due to Windows Update. In the case of Mac, the information processing office found out that the ESET hasn’t worked. Maybe, cause the Mac may use old ESET software yet after its OS was upgraded to the new version.  Therefore, please...Read More

[Important] What you should do before upgrading new macOS 10.15 Catalina!

Dear all, Today, new macOS 10.15 Catalina was released! As the information processing office began to check new OS, unfortunately we found out some critical issues, such as old Office cannot work. Therefore, we inform some attentions what you should do before upgrading new mac OS 10.15 Catalina. Wait the upgrade until you confirm the information about the printer driver for macOS 10.15 (9th Oct, 2019) The information processing office confirmed that OKI C810dn and OKI C811dn which are installed at some researcher’s rooms cannot print out on new macOS 10.15. According to the printer support page, OKI C810dn and OKI C811dn will be supported for new macOS 10.15 since...Read More

 [Notice]: Network Service Suspesion due to Building Power Outage associated with Electric Equipment Check

Dear all. According to the announcement(KU network only) from the NANSEI area common administrative office, the power outage associated with the electric equipment check will be carried out the following period. [Date]: 6th October, 2019 (Sun) 13:30 — 17:30 [Place]: Inamori Center, East building, Common building, and Library. [Influence]: 1. Network connection of all-electric machines will be suspended at all Center’s rooms. 2. All power supplies of all-electric machines will be suspended at all Center’s rooms. * Center’s web sites and e-mail service (Gmail)  will be running during the period. This operation is the regular check once a year at Kyoto University. If an electric machine in your office is...Read More

[Staff only for Mac]: Support of macOS 10.15 for CSEAS ESET (Security software)

Dear all, The Information Processing Office supports macOS 10.15 on CSEAS ESET for Mac. Before you upgrade macOS 10.15, please upgrade CSEAS ESET for Mac to version 6.8.1.0. Reference: How to upgrade CSEAS ESET (for Staff only (published) ) Notes: When you upgrade macOS, please before handback up your data because new OS will be sometimes unstable. We recommend to wait the OS upgrade for a week and to see the information of new OS on the Internet because new OS may not support an old software and printer. 30th September, 2019 Information Processing Office.

[Important]: Please be careful about phishing e-mail!

Dear all, A phishing e-mail was sent to many CSEAS and CIAS e-mail addresses on 29th September. From: yourself or ML (including your e-mail address) Subject: ハッキングされています!すぐにパスワードを変更してください! (English translation: Hacked! Please change your password!) This is phishing e-mail, so please ignore the e-mail. At least, please open a link (URL) for a password change in an e-mail message if you haven’t handled your password change process from the website of Google. Regards, Kitani, Chief of Information Processing office.

[Critical Notice: For Mac Users]: Attention to Upgrade to new macOS 10.15 (Catalina)

Dear all, Currently, the release information regarding iOS 13 and iPhone 11 is the hot news! The languages regarding the Center will be supported. Keyboard: Burmese, Khmer, Lao, and Central Asian languages. Dictionary: Thai – English,  Vietnamese – English Well,  according to some news,  new macOS 10.15 (Catalina) will be launched out soon. To upgrade macOS is a very easy operation, but please keep in mind that some software might not be worked on a new OS. Ex. Office 2011 for Mac might not be worked on new OS because Office 2011 support was ended already. Please upgrade to Office 2019 for Mac. Need to upgrade CSEAS ESET! If CSEAS ESET installs to your...Read More