京都大学東南アジア地域研究研究所　情報処理室 > Announcements

Troubleshooing: Can’t access the local service of Kyoto University regardless of connecting through KUINS IKEv2 (VPN).

https://vladtalks.tech/vpn/how-to-disable-ipv6-on-macDear all, The following inquiries are increasing. Can’t access the local service of Kyoto University regardless of connecting through KUINS IKEv2 (VPN). The common denominator in these cases is A device is not connected to the Kyoto University network. A device uses an IPv6 network. If your device occurs the trouble, please see the following troubleshooting. STEP 1. Confirm the IP address after IKEv2 is connected. https://whatismyipaddress.com/ Please use the global IP address check site like above the site and check the global IP address assigned to your device (dynamically changing). If the global IP address is not the following range (Kyoto University), your device is not connected to the Kyoto...Read More

Added the helpful tools and information for the online meeting.

We introduce some helpful tools and information added to “Distance Learning Services at Kyoto University“. Sharing ideas using  Jamboard Present high-quality video and audio in Google Meet Accept and present audience questions Volume adjustment for each tab in Google Chrome: “Volume Master” add-on. The tool is very helpful if you join or manage multiple meeting rooms. Tile view of all participants of a meeting room in Google Chrome: Google meet Grid View add-on  

[Zoom users]: Please update Zoom 5 as soon as possible if you use Zoom 4.0 or pverious version!

Zoom users, Zoom 4 or the previous versions will be unavailable since May 30th.  If you use the older version, any attempt to attend a meeting after May 30 will result in a forced update and you cannot join the meeting until the update process is finished. Therefore, we recommend updating to Zoom 5 as soon as possible. In detail, please see our “[Zoom users]: Please confirm&update Zoom 5.0!” or “Termination of an Earlier Version of Zoom App (May 30)” (Kyoto University). 28th May, 2020 Information Processing Office.

[To Staff] Announcement of the temporary network service suspension due to the maintenance

Users. According to the announcement of the network center, the network will be tentatively suspended in the following period due to the network maintenance. [Date]: May 28th, 2020  12:00 — 13:00 (Thursday) [Area]:  Inamori Center, East building, Common building, Library: During the time frame, the network will be stopped several times. [Notes]: CSEAS HP and CSEAS E-mail won’t be influenced. If you will use the remote meeting system, the connection might be cut off during the period.   19st May, 2020: Chief of Information Processing Office: Kitani.

[Zoom users]: Please confirm&update Zoom 5.0!

Zoom users, Zoom 5.0 drastically improves the security features, such as the end-to-end encryption and the rouging selection of the data center (paid account only). Therefore, please confirm your Zoom version and upgrade it to Zoom 5.0! How to upgrade the Zoom Where Do I Download The Latest Version? (Zoom Help Center) Please select the “Check for Updates” (Windows / Mac) in the account icon of the Zoom app. In the case of a smartphone and a tablet (Android / iOS), please check the Zoom app from the App of Google Play or App Store. How to confirm the Zoom version Viewing the Zoom version number (Zoom Help Center)  ...Read More

(Fixed by iOS 13.5) [Important] Support for Zero-day vulnerability in iOS (iPhone / iPad / ipod touch) Mail app

The vulnerability was fixed by iOS 13.5 on 21th May 2020, so upgrade iOS 13.5/iPad OS 13.5 if you have the device. Dear all, In recent news and blog posts, it has been reported that there is a serious unmodified security vulnerability in the Mail app that comes as standard on iOS (iPhone / iPad / ipod touch). You’ve Got (O-click) Mail! (zecOps Blog) Report: iPhone Mail app zero-day exploits found in the wild, Apple has fix coming in next public iOS release (9TO5Mac) Zero-click, zero-day flaws in iOS Mail ‘exploited to hijack’ VIP smartphones. Apple rushes out beta patch (The Register) This vulnerability can be exploited only by setting...Read More

[To Staff] Announcement of the temporary network service suspension due to the maintenance

Users. According to the announcement of the network center, the network will be tentatively suspended in the following period due to the emergent network maintenance. [Date]: April 13th, 2020  18:00 — 20:00 (Monday) [Area]:  Inamori Center, East building: During the time frame, the network will be stopped several times. Devices using VLAN fixed connection: The network is unavailable for 18:00 – 20:00 (for 2 hours). CSEAS HP and CSEAS E-mail won’t be influenced. 1st April, 2020: Chief of Information Processing Office: Kitani.

[Information Processing Office]: Measures to Prevent the Spread of COVID-19 Infections

Dear all, The information processing office decided to adopt the remote work(telework) from April 13th because of the measures to prevent the spread of COVID-19 infections. [Date]: From 13th April (Monday) [Working Style]: Perform remote work if the remote work is possible as based on the situation of the previous day. If you call or visit the information processing office and we are not there, please use the contact form. – https://info.cseas.kyoto-u.ac.jp/en/contactus-en The rental PCs of the information processing office has been reserved for the remote work (telework) priority. So, if you may not be able to reserve the rental PC. Please cooperate with us for the working style with the remote work.

[To Staff] Announcement of the temporary network service suspension due to the power inspection

Users. According to the announcement of the NANSEI administrative office, the electric power supply will be tentatively suspended in the following period. [Date]: March 28th, 2020  8:00 — 9:00 (Saturday) [Area]: Common building [Summary]: The electric power supply in the building will be suspended. [Influence]:  CSEAS HP and CSEAS E-mail won’t be influenced. Of course, the Desktop PC and the network won’t be used because the power supply will be suspended. I recommend to plug off the electric adapters in your PC, HUB, and other electric devices. 19th March, 2020: Chief of Information Processing Office: Kitani.

How to manually uninstall ESET (Windows 10)

Dear all, The manual “How to manually uninstall ESET (Windows 10)” was put on the manual page. If your computer has been installed “ESET Endpoint Security” managed by Administrator, such as the Center and cannot remove the ESET for the clean installation or upgrade it, please refer to the manual. 17th March, 2020 Information Processing Office.