[Restored]: Some Google services were unstable for a short time

2020/09/25

Dear all, According to G Suite Status Dashboard, a part of the users was influenced by the trouble. [Date]: 25th September, 2020 10:30 – 11:17 [Affected Services]: Gmail, Google Calendar, Google Group, Google Chat, Google Meet The affected users were able to access the services but were seeing error messages, high latency, and/or other unexpected behavior. Now, the trouble was restored. 25th September 2020 Information Processing Office

Google Drive data in trash will be automatically removed after 30 days starting on October 13, 2020

2020/09/23

Dear all, Currently, Google Drive trash items have not been automatically removed. However, since October 13, the trash items will be automatically deleted ater 30 days. This rule change applies to the all Google accounts (including free Google account/Gmail), not just the CSEAS Google account. Most people don’t need to worry because they are moving their unwanted data to the trash. But if you have data that you want to keep, take it out of the trash. Related Information Delete and restore files in Google Drive (Google Drive Help) Google Drive trash items will be automatically deleted after 30 days starting on October 13, 2020（G Suite Updates）

(Restored) Gmail, Google Drive, Meet, etc. are experiencing an outage.

2020/08/20

Dear members, Gmail, Google Drive, Meet (online meeting), Google Documents are experiencing an outage. The information Processing Office received about the trouble that cannot send an email with an attached document. We don’t have any details at this time but check out the Google Report below for more information. G Suite Status Dashboard 20th August 2020 Information Processing Office.

[Notice]: Upgrade Microsoft Office 2016 for Mac) and 2010 for Windows to new version!

2020/07/29

Dear all, Support of Microsoft Office 2016 for Mac and 2010 for Windows will be ended on 13th October 2020. If the above Office version is installed in your PC, please consider to upgrade it as soon as possible. Especially, we think that Office 2016 for Mac is used by a lot of PCs because the next new version of Office 2016 will be the latest version. Please check the Office version your PC is used. Note: Office 2016 for Mac supports macOS 10.10 or above version, but Office 2019 for Mac supports macOS 10.12 or above version. If you macOS version 10.11 or the previous version, please upgrade to...Read More

Troubleshooing: Can’t access the local service of Kyoto University regardless of connecting through KUINS IKEv2 (VPN).

2020/07/16

https://vladtalks.tech/vpn/how-to-disable-ipv6-on-macDear all, The following inquiries are increasing. Can’t access the local service of Kyoto University regardless of connecting through KUINS IKEv2 (VPN). The common denominator in these cases is A device is not connected to the Kyoto University network. A device uses an IPv6 network. If your device occurs the trouble, please see the following troubleshooting. STEP 1. Confirm the IP address after IKEv2 is connected. https://whatismyipaddress.com/ Please use the global IP address check site like above the site and check the global IP address assigned to your device (dynamically changing). If the global IP address is not the following range (Kyoto University), your device is not connected to the Kyoto...Read More

Added the helpful tools and information for the online meeting.

2020/05/29

We introduce some helpful tools and information added to “Distance Learning Services at Kyoto University“. Sharing ideas using Jamboard Present high-quality video and audio in Google Meet Accept and present audience questions Volume adjustment for each tab in Google Chrome: “Volume Master” add-on. The tool is very helpful if you join or manage multiple meeting rooms. Tile view of all participants of a meeting room in Google Chrome: Google meet Grid View add-on

[Zoom users]: Please update Zoom 5 as soon as possible if you use Zoom 4.0 or pverious version!

2020/05/28

Zoom users, Zoom 4 or the previous versions will be unavailable since May 30th. If you use the older version, any attempt to attend a meeting after May 30 will result in a forced update and you cannot join the meeting until the update process is finished. Therefore, we recommend updating to Zoom 5 as soon as possible. In detail, please see our “[Zoom users]: Please confirm&update Zoom 5.0!” or “Termination of an Earlier Version of Zoom App (May 30)” (Kyoto University). 28th May, 2020 Information Processing Office.

[To Staff] Announcement of the temporary network service suspension due to the maintenance

2020/05/28

Users. According to the announcement of the network center, the network will be tentatively suspended in the following period due to the network maintenance. [Date]: May 28th, 2020 12:00 — 13:00 (Thursday) [Area]: Inamori Center, East building, Common building, Library: During the time frame, the network will be stopped several times. [Notes]: CSEAS HP and CSEAS E-mail won’t be influenced. If you will use the remote meeting system, the connection might be cut off during the period. 19st May, 2020: Chief of Information Processing Office: Kitani.

[Zoom users]: Please confirm&update Zoom 5.0!

2020/04/30

Zoom users, Zoom 5.0 drastically improves the security features, such as the end-to-end encryption and the rouging selection of the data center (paid account only). Therefore, please confirm your Zoom version and upgrade it to Zoom 5.0! How to upgrade the Zoom Where Do I Download The Latest Version? (Zoom Help Center) Please select the “Check for Updates” (Windows / Mac) in the account icon of the Zoom app. In the case of a smartphone and a tablet (Android / iOS), please check the Zoom app from the App of Google Play or App Store. How to confirm the Zoom version Viewing the Zoom version number (Zoom Help Center) ...Read More

(Fixed by iOS 13.5) [Important] Support for Zero-day vulnerability in iOS (iPhone / iPad / ipod touch) Mail app

2020/04/24

The vulnerability was fixed by iOS 13.5 on 21th May 2020, so upgrade iOS 13.5/iPad OS 13.5 if you have the device. Dear all, In recent news and blog posts, it has been reported that there is a serious unmodified security vulnerability in the Mail app that comes as standard on iOS (iPhone / iPad / ipod touch). You’ve Got (O-click) Mail! (zecOps Blog) Report: iPhone Mail app zero-day exploits found in the wild, Apple has fix coming in next public iOS release (9TO5Mac) Zero-click, zero-day flaws in iOS Mail ‘exploited to hijack’ VIP smartphones. Apple rushes out beta patch (The Register) This vulnerability can be exploited only by setting...Read More