(Restored) [Notice] The website of the Center’s some website is temporarily down.

The following was a partial server malfunction. It has now been restored. The time period between the discovery of the failure and its handling is as follows Failure period: August 2, 2023 10:10 – 10:55 — Dear all Currently, the following websites are temporarily unavailable due to a server-side failure. Center’s HP: https://kyoto.cseas.kyoto-u.ac.jp Kyoto Review of Southeast Asia: https://kyotoreview.org We are currently investigating the problem. We apologize for any inconvenience caused. August 2, 2023 Information Processing Office

How to cope with the Critical Security Risk (CVE-2021-21551) for Hundreds of Millions of Dell computers since 2009 year

Dear all, A critical security vulnerability in the “dbutil_2_3.sys” file, a driver for DELL computers, has been making headlines. CVE-2021-21551- Hundreds Of Millions Of Dell Computers At Risk Due to Multiple BIOS Driver Privilege Escalation Flaws DELL has also officially acknowledged the problem and has started to release tools to fix it. DSA-2021-088: Dell Client Platform Security Update for an Insufficient Access Control Vulnerability in the Dell dbutil Driver (DELL) For those who have a DELL device, please carry out one of the following solutions. Solution 1: Use a removal tool to delete the files (recommended) Dell Security Advisory Update – DSA-2021-088 Download the software from above and run (open)...Read More

Emergency maintenance of the web server

Dear all, The web hosting server will be performing emergency maintenance tomorrow afternoon. During this period, many of our websites will be inaccessible. [Date]: Thursday, March 11, 2021, 2:00 – 3:00 (a.m.) We apologize for any inconvenience. March 10, 2021 Information Processing Office, CSEAS.  

[Mac Users] What you should do before upgrading new macOS Big Sur (11.0.1)!

Dear all, Today, the new macOS Big Sur (11.0.1)was released! As the information processing office began to check the new OS. PLEASE keep in mind that upgrading the operating system may cause older incompatible software and printer drivers to stop working or be unstable. In addition, we think it’s best to wait for the upgrade until the situation is still a bit clearer. macOS Big Sur Update Bricking (16 November 2020) As a result of upgrading MacBookPro, there was a case where all data and OS, etc. were lost. It is the same situation as the following news articles. Depending on the situation, there is a risk of data loss,...Read More

[Restored]: Some Google services were unstable for a short time

Dear all, According to  G Suite Status Dashboard, a part of the users was influenced by the trouble. [Date]: 25th September, 2020 10:30 – 11:17 [Affected Services]: Gmail, Google Calendar, Google Group, Google Chat, Google Meet The affected users were able to access the services but were seeing error messages, high latency, and/or other unexpected behavior. Now, the trouble was restored. 25th September 2020 Information Processing Office

(Restored) Gmail, Google Drive, Meet, etc. are experiencing an outage.

Dear members, Gmail, Google Drive, Meet (online meeting),  Google Documents are experiencing an outage. The information Processing Office received about the trouble that cannot send an email with an attached document. We don’t have any details at this time but check out the Google Report below for more information. G Suite Status Dashboard 20th August 2020 Information Processing Office.

(Fixed by iOS 13.5) [Important] Support for Zero-day vulnerability in iOS (iPhone / iPad / ipod touch) Mail app

The vulnerability was fixed by iOS 13.5 on 21th May 2020, so upgrade iOS 13.5/iPad OS 13.5 if you have the device. Dear all, In recent news and blog posts, it has been reported that there is a serious unmodified security vulnerability in the Mail app that comes as standard on iOS (iPhone / iPad / ipod touch). You’ve Got (O-click) Mail! (zecOps Blog) Report: iPhone Mail app zero-day exploits found in the wild, Apple has fix coming in next public iOS release (9TO5Mac) Zero-click, zero-day flaws in iOS Mail ‘exploited to hijack’ VIP smartphones. Apple rushes out beta patch (The Register) This vulnerability can be exploited only by setting...Read More

[Information Processing Office]: Measures to Prevent the Spread of COVID-19 Infections

Dear all, The information processing office decided to adopt the remote work(telework) from April 13th because of the measures to prevent the spread of COVID-19 infections. [Date]: From 13th April (Monday) [Working Style]: Perform remote work if the remote work is possible as based on the situation of the previous day. If you call or visit the information processing office and we are not there, please use the contact form. – https://info.cseas.kyoto-u.ac.jp/en/contactus-en The rental PCs of the information processing office has been reserved for the remote work (telework) priority. So, if you may not be able to reserve the rental PC. Please cooperate with us for the working style with the remote work.

[Important] What you should do before upgrading new macOS 10.15 Catalina!

Dear all, Today, new macOS 10.15 Catalina was released! As the information processing office began to check new OS, unfortunately we found out some critical issues, such as old Office cannot work. Therefore, we inform some attentions what you should do before upgrading new mac OS 10.15 Catalina. Wait the upgrade until you confirm the information about the printer driver for macOS 10.15 (9th Oct, 2019) The information processing office confirmed that OKI C810dn and OKI C811dn which are installed at some researcher’s rooms cannot print out on new macOS 10.15. According to the printer support page, OKI C810dn and OKI C811dn will be supported for new macOS 10.15 since...Read More

[Notice]: 15-inch MacBook Pro Battery Recall Program

Dear all, Apple has announced the battery recall Program for some 15-inch MacBook Pro units due to the battery may overheat and pose a fire safety risk. 15-inch MacBook Pro Battery Recall Program (Apple Official announcement) If you have 15inch MacBook Pro, please run the check program above Apple Official announcement. Then, please follow the instructions of the check system. Of course, you don’t forgot the backup of your data! How to back up your data. Back up your Mac with Time Machine Use of Cloud Service like CSEAS Google Drive Use of External medias, such as USB HDD 24th June, 2019  Information Processing Office.