(Fixed) Unstable Gmail and Google Drive services (ex. cannot download an attached file)

According to G Suite Status Dashboard, the trouble was fixed at 3:13 PM. Dear all, According to G Suite Status Dashboard and Gmail, Google Drive hit with global outage (CNET) , Gmail and Google Drive appears to be having trouble in the world. Some staffs asked it to  information processing office. I cannot download an attached file. I cannot send an e-mail message. The trouble already has been investigated by Google. Please wait for being resolved this trouble by Google. 13th March, 2019  Information Processing Office.

[Critical Issue]: Please check your PC whether Intel vulnerability “Intel-SA-00086” involves or not.

Windows / Linux Users Intel ME/TXE Elevation of Privileges vulnerabilities were discovered. An attacker can do a remote control a PC regardless of the power off or sleep using these vulnerabilities. The information processing office discovered on new purchased PC while initial setting. Therefore, please check Related Information Intel Management Engine Critical Firmware Update (Intel-SA-00086) (Intel) Step 1. Check the vulnerability “Intel-SA-00086”. Download “Intel-SA-00086 Detection Tool” on https://www.intel.co.jp/content/www/jp/ja/support/articles/000025619/software.html Extract the downloaded file and Open “Intel-SA-00086-GUI” . If the result is “not applied the security patch”, please go to  Step 2. Step 2. Update the security patch BIOS update is needed. If you find out the BIOS / Drive update tool...Read More

[Windows10 users]: Please set to delay the “Windows 10 Fall Creators Update”.

Dear all. Microsoft co. provided the large-scale update “Windows 10 Fall Creators Update” for Windows10. Unfortinately, the Center’s security software “ESET” doesn’t support the update. Therefore, please set to delay the “Windows 10 Fall Creators Update” in your Windows10. Reference: https://www.digitalcitizen.life/how-delay-windows-10-anniversary-update-3-steps Please upgrade to new ESET after the information processing office will inform about new ESET which supports “Windows 10 Fall Creators Update”.The Office will inform about how to upgrade ESET with new ESET after new ESET will be prepared. If you already upgrade “Windows 10 Fall Creators Update”, please check whether you can update ESET virus definition. Regards, Information Processing Office.

[Notice]: Please prevent the forcible schedule of Windows 10 Upgrade

Dear all. Recently, there are many troubles regarding Windows 10 Upgrade. The PC cannot work (Windows OS cannot work). Network cannot connect. Microsoft Office (Word/Excel/PowerPoint) cannot work. There are various reason, such as the PC is not compatible with Windows 10 or need to install Windows 10 drivers. Before you upgrade to Windows 10, please see the PC manufacturer’s web site. Especially, please keep in mind that the upgrade will be done even if the “OK” button in the upgrade notice dialog wasn’t clicked. In other words, the upgrade will be done if the cancel process (seeing the upgrade notice) isn’t done by the user. This is very confusing process, so...Read More

[Notice] Please delete QuickTime for Windows.

Dear Windows Users. Please delete “QuickTime for Windows” in your all Windows PCs as soon as possible. Please be careful that it might have been installed if you installed iTunes software. Macintosh Users don’t need to worry because there is not the issue in QuickTime for Macintosh! How to delete it Uninstall QuickTime 7 for Windows (Apple) Reason According to the announcement of Kyoto University (Japanese), there are several critical security vulnerabilities in  “QuickTime for Windows” software. QuickTime is the famous multimedia player, so it is possible that your PC is  subjected to illegal access if you open a content.  According to the alert by US-CERT (United States Computer Emergency Team),  Apple ended the support...Read More

(Restored) E-mail and Web service was suspended due to the server failure.

Dear all. During the following period, the Center’s web sites couldn’t be avaiable and the e-mail server (@cseas.kyoto-u.ac.jp) couldn’t send and received. I apologize for your inconvenience. [Date] : 18 October, 2015 (Sun) 11:00 – 23:40 [Influence] : The Center’s web sites couldn’t be avaiable and the e-mail (@cseas.kyoto-u.ac.jp) couldn’t send and received. After the server was restored, sent e-mail messages will be delivered. If it’s important message, please sent the e-mail message again. 19 October, 2015  Chief of Information Processing Office: Kitani.  

(Fixed) Network Service Suspension in Kyoto University

Dear all. During the following period, the Kyoto University network was unavailable  due to the network trouble. Now, the trouble was restored. [Date]: April 16, 2015  14:30 – 16:15 [Influence] All network service in Kyoto University had been unavailable. [Reason]: the unexpected amount of packet was sent from the certain Terminals on-campus to the network device. April 16, 2015  Chief of Information Processing Office: Kitani.

Kyoto University Staffs’ Portal Site is not available (Fixed)

Dear all, According to the trouble information, the Kyoto University Staffs’ Portal Site is not available due to the server trouble. About the detail information, please see trouble information in HP of Institute for Information Management and Communication, Kyoto University. According to the  trouble information, the trouble was repaired at  19:10 of same day. 16 March, 2015  Chief of Information Processing Office: Kitani.

[Emergency countermeasure]: UNIX (Linux) Users – Please apply “glibc” library security patch!

If you use UNIX OS (including Linux), please apply “glibc” security patch (CVE-2015-0235) as soon as possible. “glibc” library is used by most UNIX OS and software, so the influent area is huge! About the detail information, please see the following related information. Related Information Linux “Ghost” Remote Code Execution Vulnerability (US-CERT) Operation for applying the patch (Redhat Linux with yum) yum update glibc reboot more /etc/sysconfig/clock Please check the timezone. Security Patch Information (Redhat Linux) Redhat Linux ES 5: glibc-2.5-123.el5_11.1: https://rhn.redhat.com/errata/RHSA-2015-0090.html Redhat Linux ES 6: glibc-2.12-1.149: https://rhn.redhat.com/errata/RHSA-2015-0092.html   29th January, 2015 Chief of Information Processing Office: Kitani.