(Local) How to use the Dropbox in the network of Kyoto University

2013/04/16

Users. The web proxy setting is needed in the network of Kyoto University. If you cannot sync the Dropbox data, please check the following setting. Click on “Dropbox Icon” in the task bar. Click the gear icon and select “Preferences” menu. Please check the proxy setting. if the Dropbox cannot sync using “Auto Detection” setting, please try to set up the manually-settings. Proxy Type: HTTP Server: proxy.kuins.net Port: 8080* The manually-settings can be only used in the network of Kyoto University. When you use in the outside of the network, please change the setting to “Auto Detection” or “None”. 16th, April, 2013 Chief of...Read More

(Urgent Notice) Crash Trouble in Windows 7 or Vista OS.

2013/04/16

Dear Windows Vista and 7 users. Microsoft announced about the very critical bug in the security patch program (2823324 including MS13-036) for Windows Vista and 7. It has a bug to which OS stops. Therefore, Please check about the program. If the program is installed, please remove it as soon as possible. Related Information MS13-036: Description of the security update for the Windows file system kernel-mode driver (ntfs.sys): April 9, 2013 How to remove the security patch called “2823324” You receive an Event ID 55 or a 0xc000021a Stop error in Windows 7 after you install security update 2823324 Please see “Resolution” category in above document. 16th April, 2013 Chief...Read More

(Notice) How to uninstall BrowserProtect (Adware)?

2013/04/05

Adware in the malware is used for commercial use. The function has that an unexpected scan to the PC information will be done without the user agreement. Therefore, its software is not a computer virus, but most security software judges the risky software because of the risk of information leak. Normally, the user runs the uninstall software, but when the user uses the 64bit of Windows OS, the uninstaller cannot work. If the uninstaller does not work, you had better refer to the following information. Completely Uninstall BrowserProtect 1.1.2 from Computer And then, I found out above special case, so I removed the software using the following manual operation. Forcibly...Read More

(Notice) Cannot update Adobe Software

2013/04/04

If the Adobe application regarding Adobe Creative Suite 6 is installed in your PC, there are some update error. If the trouble cannot be resolved regardless of the reinstallation, please try to remove the preference folder by referring to the following HP. Creative Cloud Help / Error U44M1I216 when updating applications 4 April, 2013 Chief of Information Processing Office: Kitani.

(Local) How to use CSEAS mail address in the personal Gmail.

2013/03/28

Users. The Center provides the e-mail system called “Gmail” for “@cseas.kyoto-u.ac.jp” domain.Basically, the e-mail address is used for the research activity in the Center. However, the personal e-mail address is sometimes used for a special reason in various research activities. By the information security policy, the internal committee’s ML can be only posted from the Center’s e-mail address. Therefore, Please use the sender address changing system (personal Gmail and so on) in case of the special reason.I explain the way for the personal Gmail as follow: Notice The Office haven’t done the support for Personal Gmail.You’d like the support, please use Gmail Help Forum. Preparation First of all, please check the...Read More

(Local) PLEASE confirm your backup system for the important data!

2013/03/18

Users. Recently, 2 incidents are occurring that the staffs cannot access to very important data in USB HDD due to the failure of the HDD. PLEASE keep in mind that USB HDD and USB memory have about 3 to 5 years of durable years only. I want to say that it is danger for you to trust the external media too much. I strongly recommend that your important data back up to 2 or more media! Especially, the rescue operation to USB memory is very difficult.Moreover, the rescue operation needs to spend huge cost, including human power, time, and so on.The Information Processing Office tries to do easy check and rescue,...Read More

(Admin Office) Tentative Suspension of Wireless Network in the east building

2013/03/13

Users. [Date]: March 25, 2013 [Place]: East Building [Influence]: Kyoto University Wireless Network (“MIAKO” and “eduroam”) will be temporarily unstable or cannot be connected. [Reason]: Construction of Rooms’ arrangement [Contact Office]: Administrative Office 13st January, 2013 Chief of Information Processing Office: Kitani.

Microsoft Office 2011 (14.3.1) for Mac Released

2013/02/20

Users. It was released on February 11, 2013.This version includes the serious security vulnerabilities. Please update latest version if you use Microsoft Office 2011. [How to update] There are two approaches. Click “Check for Updates” in the “Help” menu after one of Word/Excel/PowerPoint is started up. * In case of using company or university network, the update may sometimes be failure because of using closed network with proxy system. If you cannot update it, please use “No.2” method. Download Standalone updater and install it. Microsoft Office 2011 for Mac 14.3.1 * Requirement 14.1.0 (Service Pack 1) and 14.2.3 (or above) before install latest version. Please see the following HP about version history. 20th February, 2013 Chief...Read More

Microsoft Office 2011 (SP3: 14.3.0) for Mac Released

2013/02/01

Users. It was released on January 29, 2013.This version includes the serious security vulnerabilities. Please update latest version if you use Microsoft Office 2011. [How to update] There are two approaches. Click “Check for Updates” in the “Help” menu after one of Word/Excel/PowerPoint is started up. * In case of using company or university network, the update may sometimes be failure because of using closed network with proxy system. If you cannot update it, please use “No.2” method. Download Standalone updater and install it. Microsoft Office 2011 for Mac 14.3.0 * Requirement 14.1.0 (Service Pack 1) and 14.2.3 (or above) before install latest version. Please see the following HP about version history. 1st February, 2013 Chief...Read More

(Admin Office) Tentative Suspension of Wireless Network in the east building

2013/01/21

Users. [Date]: January 21, 2013 12:00 — (About 10 minutes). [Place]: East Building [Influence]: Kyoto University Wireless Network (“MIAKO” and “eduroam”) will be temporarily unstable or cannot be connected. [Contact Office]: Administrative Office of the Center I think that it is almost uninfluential because the period is very short. 21st January, 2013 Chief of Information Processing Office: Kitani.