Cannot complete Windows Update on Windows 7!

It was hard to solve the issue for a long time, but we could succeed to solve several issues, so I inform the information for an IT administrator. Run Disk Cleanup in Windows7 Restart Winodws7 Get a latest updater of Windows Update Client Stop some service on Windows7 (wuauserv, cryptSvc, bits, msiserver) Open the latest updater of Windows Update Client and apply it. Restart Windows 7 Run Windows Update (Wait 5 or 10 minutes) In case of forgetting to run Windows Update for a long time The apply of the latest updater of Windows Update Client  may be failure if Windows Update weren’t applied more than a year. If it’s failure,...Read More

(Local) How to transfer CSEAS Gmail data to personal Gmail.

Dear CSEAS members. The Center has been providing Gmail (Google Apps for Education) since 2008 fiscal year. This is popular system, so it’s easy accessible. However, it’s hard work about the transfer of Gmail data after you left from the Center. Therefore, we would like to explain how to transfer it for seamlessly continuing   your research/educational activities. Center’s Support Support to transfer CSEAS Gmail to personal Gmail. Support to store CSEAS Gmail to “Thunderbird Portable” (Only Visiting Research Fellows) Then, we do the different support before/after leaving from the Center. How to transfer CSEAS Gmail to personal Gmail Step 0. Submit the application for leaving from the Center. Basically, the CSEAS account will...Read More

How to duplicate a profile of Apple Configurator

The special operation is needed to duplicate a profile of Apple Configurator. Thus, I’d like to note the special method. Apple Configurator is the integrated management tool for iOS devices, such as iPad and iPhone. The information processing office manages 7 iPad devices for OPAC Library search. 1. Export a profile Start up Apple Configurator, select a profile and click on a export button. 2. Edit a profile data Bug? I don’t know, but a binary data at  the header and the footer is involved by Apple Configurator. At least, you need to remove the binary data at the header part because Apple Configurator cannot import the profile data. Therefore, open the profile data...Read More

Introduction of Free Antivirus for Mac

Basically, Please use the Antivirus product in case of the company or organization. Because not only the organization but also you assume a responsibility for the information risks, such as the information leak. When you use the PC in the company or organization, please contact IT staff or department because you should check the information security policy. In case of the Center’s staff, please contact the information processing office before you use your PC in the Center. We have to consider that the security protection is needed to the staff’s PCs for Home use because they sometimes share the data between the business PCs and the private PCs. Of course,...Read More

[Local] Please change the CSEAS security software for Mac users.

* This is the local announcement, but we published it for sharing the approach. Dear Mac Users in the Center, As we have already informed, please change the CSEAS security software for your Mac.Please see the following handling manual. Note: Sophos Antivurs for Mac –> ESET Antivirus for Mac   Step 1. Download the security software Please access to the local download site of the security software  and download the installer. Open the downloaded file. →   Please check the 4 files in the folder. Step 2. Uninstall “Sophos AntiVirus for Mac” Right Click (Ctrl+Click) on “Uninstall_SophosAntiVirus” icon. Please input your id and password for installing the software in your Mac. Please follows the...Read More

How to Unregister “VGX.DLL”

In case of Vista/7/8/8.1, you need to use “command prompt (Admin)”.This is difficult operation, so we recommend the unregistration tool developed by Mr. Sheiichi Nishimura.  http://blog.livedoor.jp/khb02323/archives/51312045.html This tool message is in Japanese, but it can use in English (we checked Windows 8 in English).We would like to explain the blog (in Japanese). How to use the tool called “IE_Remove_VGX_DLL” Step 1. Download the tool   http://www.asahi-net.or.jp/~tz2s-nsmr/soft/IERemove/download.htm “コメント/感想を書いてください” means that please write the comment about this tool (optional). Please “ダウンロード” (Download) button. Click on the download link.  IE_Remove_VGX_DLLl Ver0.2(.NET 2版)をダウンロード     *English Translation:  Download IE_Remove_VGX_DLLl Ver0.2 for .NET Frameworks 2.0  for Windows7/Vista/XP.  IE_Remove_VGX_DLLl Ver0.2(.NET 4版)をダウンロード    *English Translation:  Download IE_Remove_VGX_DLLl Ver...

How to install EMET

Certain period is needed for coping with newly-discovered software security vulnerability.Zero-day attack is to attack during the period unpatched by the software developer from the newly-discovered security vulnerability. The EMET (Enhanced Mitigation Experience Toolkit) tries to protect the zero-day attack. Please remember that the security countermeasure cannot protect perfectly. Sometimes, the tool may be able to protect the zero-day attack. Of course, you had better install the tool. Download http://technet.microsoft.com/en-US/security/jj653751 The latest version is EMET 4.1 on April 30, 2014.  * EMET 5.0 is introduced, but the version is technical preview for the developer . Installation Open the downloaded tool.* If the following error displays, please download and install Microsoft .NET Framework version...Read More

What kind of Wi-Fi service can foreigners use in Japan?

Sometimes, the foreign staff asked for how to use the Wi-Fi at their destination (like a hotel) in Japan. First, you had better check the Wi-Fi service at your destination. Unfortunately, the following information may be helpful if there is no service. The information was gathered from websites, so if you’d like to know the detailed information, please contact the service provider.   Local Information at Kyoto 1. Use Kyoto Wi-Fi Kyoto city and its partners have provided two free Wi-fi services for everyone in Kyoto city. Kyoto Wi-Fi (Web Authorization) Kyoto_Wifi2 (Guest code) Please see the website about how to use it. Please note that you should not use your...Read More

(N/A) Microsoft Security Essentials for a research in the University

Users, The CSEAS PCs are not problem because the CSEAS security software has been installed in them  in the CSEAS network.  However, PLEASE pay attention for the private PCs in the home use or the wireless network use. According to the software license agreement of Microsoft Security Essentials, people cannot use the software for a research in the University even if it is the private PC. If you use this software in your PC for a research, please remove it and install other software. Related Information Newsletter No.70 in Kyoto University Integrated Network Services (in Japanese) Microsoft Answer (in Japanese) 17th December, 2013  Chief of Information Processing Office: Kitani.

(Notice) How to uninstall BrowserProtect (Adware)?

Adware in the malware is used for commercial use. The function has that an unexpected scan to the PC information will be done without the user agreement. Therefore, its software is not a computer virus, but most security software judges the risky software because of the risk of information leak.  Normally, the user runs the uninstall software, but when the user uses the 64bit of Windows OS, the uninstaller cannot work. If the uninstaller does not work, you had better refer to the following information. Completely Uninstall BrowserProtect 1.1.2 from Computer And then, I found out above special case, so I removed the software using the following manual operation. Forcibly...Read More